PRIVACY POLICY

Privacy Policy​

Effective Date: [January, 2026]
Last Updated: [January, 2026]

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GlōTerrapy (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, interact with our content, sign up for emails or SMS, or make a purchase (collectively, the “Services”). By using our Services, you agree to the practices described in this Policy.

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1. Information We Collect
We collect information in three main ways: (1) information you provide, (2) information collected automatically, and (3) information from third parties.

Information you provide may include your name, email address, phone number, shipping and billing address, order details and history, account details (if you create an account), customer support messages, and any reviews, photos, videos, or other content you submit.

Information collected automatically may include device and browser information, IP address and approximate location, pages viewed, clicks, time spent on the site, referral links, and shopping behavior (such as add-to-cart events). This data is typically collected through cookies, pixels, tags, and similar technologies.

Information from third parties may include data from platforms and service providers that support our store and marketing, such as Wix and connected website tools, analytics providers (including Google Analytics), social and advertising platforms (such as Meta/Facebook/Instagram, TikTok, Pinterest, YouTube, and Google), review apps (such as Judge.me and Loox), email and SMS marketing providers, and shipping/fulfillment partners.

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2. How We Use Your Information
We use your information to process and fulfill orders (including shipping, returns, and exchanges), send transactional messages such as order confirmations and shipping updates, provide customer support, improve our website and product experience, detect and prevent fraud and security issues, send marketing emails and SMS when you opt in (you can opt out at any time), personalize offers and content, measure site performance and campaign effectiveness, and enable reviews and other user-generated content features when you choose to submit content.

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3. How We Share Your Information
We do not sell your personal information in the traditional sense. We may share your information as follows.

Service providers and apps: We share information with vendors who help us operate our Services, such as payment processors, shipping and fulfillment services, email and SMS providers, analytics tools (including Google Analytics), advertising and measurement tools (such as pixels/tags), review apps (such as Judge.me and Loox), and customer support tools. These providers process information to perform services for us, subject to their own terms and privacy policies.

Advertising and social media partners: We may share certain information (such as device identifiers and browsing events) through cookies/pixels so we can measure ad performance, show relevant ads on other websites/apps, and build audiences (including “lookalike” audiences). This may be considered “targeted advertising” under some privacy laws. See Section 6 for choices.

Legal and safety reasons: We may disclose information if required to comply with law, respond to lawful requests, protect our rights, prevent fraud, or protect the safety of our customers and the public.

Business changes: If GlōTerrapy is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.

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4. Reviews, Photos, and User-Generated Content
If you submit a review, photo, video, testimonial, or other content, it may be displayed publicly depending on where and how you submit it. Please avoid sharing sensitive personal information in public reviews. Review platforms (such as Judge.me or Loox) may collect and process information as described in their own privacy policies.

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5. Cookies, Analytics, and Tracking Technologies
We use cookies and similar technologies to operate our website, understand traffic, and support marketing. These may include essential cookies (required for the site to function), analytics cookies (including Google Analytics), and marketing cookies/pixels (to measure ads and show relevant content across platforms such as Meta, TikTok, Pinterest, and Google).

You can control cookies through your browser settings (blocking or deleting cookies) and platform opt-out tools (see Section 6). Please note that disabling cookies may affect some site features.

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6. Your Choices and Rights
Email: You can unsubscribe anytime by clicking “unsubscribe” in any marketing email.

SMS: If you opt into SMS, you consent to receive recurring messages from us, which may include promotions and transactional messages. Message frequency varies. Message and data rates may apply. You can opt out anytime by replying STOP (or using any method stated in the message). For help, reply HELP or contact us at gloterrapy@gmail.com.

Targeted advertising: You can limit targeted ads using your platform settings (Meta/Facebook/Instagram, TikTok, Google, Pinterest, and others) and your browser/device privacy controls.

Access, correction, deletion: Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing (such as targeted advertising). To make a request, email gloterrapy@gmail.com with the subject line “Privacy Request.” We may verify your identity before completing requests.

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7. Data Retention
We keep personal information only as long as necessary to provide our Services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

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8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

9. International Processing
Our service providers may process or store information in countries outside your state or country of residence. When this happens, we take steps designed to ensure appropriate protections consistent with applicable laws.

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10. Children’s Privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.

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11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with updated Effective Date / Last Updated dates. Your continued use of our Services after changes are posted means you accept the updated Policy.

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12. Contact Us
Questions about this Privacy Policy or your information?
Email: gloterrapy@gmail.com
Location: Indianapolis, Indiana